Construction Process
When construction is planned in an area, homeowners will be contacted to sign an Access Agreement. These agreements must be signed before work begins. This helps prevent delays with construction or installation.
Four main crews work on the project: Transport, Access, Drop, and Installation/Activation crews.
You can check the Broadband Construction Map for live updates from the crews and to see the progress of the project.
Division Maps
Transport Crew
Transport teams are equipped to run the large fibre cables that connect subdivisions, hamlets and industrial parks together. You’ll usually see them ploughing or drilling along county roads or provincial highways.
Access Crew
Access teams run fibre in subdivisions, hamlets and industrial parks. You’ll see them running fibre along the local roads right up near your property. They don’t go onto your property, but can get close considering other utilities already buried in the area. Access teams cross a lot of driveways. They use horizontal drills to go under the driveway so that they don’t damage it.
Drop Crew
Drop crews take single strands of fibre from the nearest splice point (usually a small pedestal) and take it onto your property to the outside edge of your home or business, usually near where other utilities enter your building. They will use a combination of ploughing and horizontal drilling to install the drop fibre efficiently while protecting your property.
Installation and Activation
The installation crews bring the fibre from the Drop crews into your home. They connect the fibre to a small device called an Optical Network Terminal (ONT). The ONT needs to be plugged into a nearby power outlet where the fibre enters your house.
Optical Terminal Network (ONT)
Once your drop installation is complete you are ready to have your Optical Network Terminal (ONT) installed and activated, more information will be provided closer to installation dates.
Subscribe with an Internet Service Provider
Once your Optical Network Terminal is installed. You are now ready to sign-up with an internet service provider and begin experiencing the benefits of high-speed internet.
Residents can learn more about the Internet Services Providers by connecting with them directly. Complete a request and your information will be passed directly to the providers of your choosing, for the purpose of contacting you with information on opening account on the fibre network.
- Research Internet Service Providers that provide service for the Sturgeon County Fibre Network. Although they all use the same fibre network to deliver their services, they have differences in price, services, and levels of customer service. It is recommended that you check into each of these ISPs to pick the one that best aligns with your needs. More information can be found on our website: www.SturgeonCounty.ca/Internet
- To subscribe with the Internet Service Provider of your choice, contact the provider for information on starting this process.
- Your chosen Internet Service Provider will complete any required equipment installation/ setup and get you online, ready to enjoy the benefits of the high-speed fibre network.
Additional ISP information will be added soon.