Phase 2 will expand the current fiber network to additional areas of the County. The Government of Canada provided specific criteria for the selection of included homes, Sturgeon County Council expanded the eligible homes and sub-divisions to include additional areas. This includes homes along the provided route, remaining homes in selected sub-divisions, and adjacent areas.

Planned Subdivisions & Communities:

  • Alcomdale
  • Carbondale
  • Cameron Park
  • Casa Vista
  • Dreamnook
  • Gibbonslea
  • Glenview Acres
  • Grandview Heights
  • Green Acres
  • Hillsborough
  • Lily Lake Estates
  • Lost Pointe Lake
  • Namao
  • Namao Ridge
  • Sturgeon View Estates
  • St. Nicholas
  • Woodridge

Construction Process

Graphic showing the process of fibre installation from transport fibre, acess, drop and then installation. Detailed information is in the drop downs below.

When construction is planned in an area, homeowners will be contacted to sign an Access Agreement. These agreements must be signed before work begins. This helps prevent delays with construction or installation.

Four main crews work on the project: Transport, Access, Drop, and Installation/Activation crews.

You can check the Broadband Construction Map for live updates from the crews and to see the progress of the project.

Transport Crew

Transport teams are equipped to run the large fibre cables that connect subdivisions, hamlets and industrial parks together. You’ll usually see them ploughing or drilling along county roads or provincial highways.

Access Crew

Access teams run fibre in subdivisions, hamlets and industrial parks. You’ll see them running fibre along the local roads right up near your property. They don’t go onto your property, but can get close considering other utilities already buried in the area. Access teams cross a lot of driveways. They use horizontal drills to go under the driveway so that they don’t damage it.

Drop Crew

Drop crews take single strands of fibre from the nearest splice point (usually a small pedestal) and take it onto your property to the outside edge of your home or business, usually near where other utilities enter your building. They will use a combination of ploughing and horizontal drilling to install the drop fibre efficiently while protecting your property.

Installation and Activation

The installation crews bring the fibre from the Drop crews into your home. They connect the fibre to a small device called an Optical Network Terminal (ONT). The ONT needs to be plugged into a nearby power outlet where the fibre enters your house.

Optical Terminal Network (ONT)

Once your drop installation is complete you are ready to have your Optical Network Terminal (ONT) installed and activated, more information will be provided closer to installation dates.

Subscribe with an Internet Service Provider

Once your Optical Network Terminal is installed. You are now ready to sign-up with an internet service provider and begin experiencing the benefits of high-speed internet.

Residents can learn more about the Internet Services Providers by connecting with them directly. Complete a request and your information will be passed directly to the providers of your choosing, for the purpose of contacting you with information on opening account on the fibre network.

  1. Research Internet Service Providers that provide service for the Sturgeon County Fibre Network. Although they all use the same fibre network to deliver their services, they have differences in price, services, and levels of customer service. It is recommended that you check into each of these ISPs to pick the one that best aligns with your needs. More information can be found on our website: www.SturgeonCounty.ca/Internet
  2. To subscribe with the Internet Service Provider of your choice, contact the provider for information on starting this process.
  3. Your chosen Internet Service Provider will complete any required equipment installation/ setup and get you online, ready to enjoy the benefits of the high-speed fibre network.

Additional ISP information will be added soon.

Access Agreements

In order to complete installation from the roadside to your home or business a completed Access Agreement is required to allow contractors permission to enter the property.

Contractor crews are committed to avoiding damage to properties with minimally invasive installation, and the property will be restored to its original grade with additional topsoil and grass seed added as required.

Access Agreements must be signed and returned to the County for each of your properties.